Functionality:
Your new Mobile Wallet has a host of feature rich capabilities including free money movement, request funds, balance inquiry, view transaction history, scheduling of future transactions, and load / offload funds to a Checking / Savings Account. You can also enroll in an optional Debit Card program. You will be able to use funds loaded onto our Visa Debit Card anywhere Visa Card is accepted and for physical cards you can withdraw funds from virtually any ATM around the world. Our system provides separate account balances for both Mobile Wallet accounts and Debit Visa Card accounts allowing you the most flexibility of use. Money movement from your Mobile Wallet account to your Debit Visa Card account is free and available in real-time.

Accessibility (Web Access and Data Application):
Your Mobile Wallet is accessible from anywhere in the world through a feature rich and easy to use online web portal. We also offer a data application available in both the Apple Store as well as the Google Play Store. Our data application will allow you secure access to your Mobile Wallet and Debit Visa Card account. Our data application allows you to perform 99% of the same functionality available within your online web portal.

Account Login:
Now that you have successfully activated your Mobile Wallet account, your next step is to log into your account at: kidmobile.net or download the data application. Use the username / password you created in the activation process. Once you log in, you should get acquainted with all the functionalities the system provides.

Linking a United States Checking / Savings Account:
If you have a U.S. bank account, you can link one or many accounts to your Mobile Wallet account. Attaching a U.S. bank account will allow you to load funds to your Mobile Wallet account as well as offload funds to your bank account. Once you add your bank account information, the system will withdraw 2 micro payments from your bank account. The amounts are randomized and will vary from $.01 to $.15. These charges normally take about 5-7 banking days to reflect in your account. Once you see these amounts in your account, simply log back into your Mobile Wallet online account or data application and click on the Mobile Wallet tab. Navigate to the Verify Micro Transactions screen where you are instructed to enter those 2 micro transaction amounts. Once verified, the system will successfully link your Mobile Wallet account to your U.S. Checking / Savings Account.

Linking Credit Cards:
If you have a credit card, you can link one or many credit cards to your Mobile Wallet account. Once you add your credit card information, the system will charge 2 micro payments on your credit card. The amounts are randomized and will vary from $.01 to $.15. Once you see these amounts on your credit card account, simply log back into your Mobile Wallet account or data application and click on the Mobile Wallet Tab. Navigate to the Verify Micro Transactions screen where you are instructed to enter those 2 micro transaction amounts. Once verified, the system will successfully link your Mobile Wallet account to your credit card account.

What Can I do with My Mobile Wallet / Debit Visa Card:

• You can load money onto or withdraw fund to your Mobile Wallet account at any time from one or multiple United States based Checking or Savings accounts.
• You can load funds onto your Mobile Wallet account with your Credit Card(s).
• You can FREELY move money to any other Kid Mobile customer.
• You can schedule one-time or recurring loads, transfers, or bill payments.
• Debit Visa Card: Use funds on your Debit Visa Card anywhere Visa Card is accepted.
• Debit Visa Card: Withdraw funds from your Debit Visa Card at virtually any ATM worldwide.
• Debit Visa Card: Load funds from Western Union and Green Dot onto your Debit Card.

Customer Feedback / Customer Service:
We urge our customers to provide feedback. If you have any ideas on how to make the system better, more functionally robust, or easier to use, please let us know. You can email us anytime at: ticketsupport@kidmobile.net. You can also create a trouble ticket right from your online self-care portal as well as the data application. Support tickets are addressed quickly and in the order they are received and if necessary a specialized support representative will call you back if further communication is needed. Our mission is to provide you with world class customer support and security to protect your personal information.

Welcome Aboard,

Mobile Wallet Product Team