Congratulations on successfully activating your Mobile Wallet account. This highly secure and feature rich product is unique in its capabilities. We hope you enjoy all the functionality this financial product has to offer. Please read the information below in order to better understand and utilize all the features available with your new Mobile Wallet account. For more information and full terms and conditions please visit: www.kidmobile.net. Click here to see or download our User Guide

• Get Direct Deposit and get paid faster
  
  
• Pay friends and family anywhere in the world for free and in real-time
  
  
• Buy goods and services online without compromising your primary banking information
  
  
• Provide your friends and family with Prepaid debit cards with the ability to monitor spending
  
  
• Withdraw funds at any ATM worldwide
  
  
• Separate yourself from traditional banking; creating a firewall from hackers

Your new Mobile Wallet has a host of feature rich capabilities including:

• Real-time free money movement to anyone around the world
  
  
• Request funds from other people
  
  
• Schedule transactions and pay all your bills
  
  
• Add an optional Debit Card account
  
  
• Load / Offload to and from any Bank Account around the world
  
  
• Move money from your Mobile Wallet to your Debit Card in real-time and for FREE
  
  
• Mobile Wallet and Debit Card is locked down with state-of-the-art security
  
  

• Add an Optional Debit Card to your account
  
  
• Purchase goods and services securely online
  
  
• Purchase goods and services in retail locations that accept Debit Card
  
  
• Withdraw funds at any ATM worldwide
  
  
• Activate up to 4 companion cards for family and friends around the world
  
  
• Debit Card accounts are real U.S. Bank accounts which are FDIC insured
  
  
• Load payroll right to your Debit Card and get paid faster

Note: Your Mobile Wallet and your Debit Card carry unique balances. Money can be moved from the Mobile Wallet to your Debit Card and vice versa for free and in real-time. This is completed to further protect the security of your account.

IOS App:

Android App:

You can access and manage your account from anywhere in the world through our secure data application available in both the Apple Store as well as the Google Play Store.

Web Portal: www.kidmobile.net

You can also login to our secure web portal using IE, Chrome, or Firefox.

Now that you have successfully activated your Mobile Wallet account, your next step is to link load methods to your account and load funds.

Checking / Savings Account: If you have a U.S. bank account, you can link one or many accounts to your Mobile Wallet account. Attaching a U.S. bank account will allow you to load funds to your Mobile Wallet account as well as offload funds to your bank account.

Checking withdrawals usually take 1-2 banking days to clear. Checking account loads for most banks take 2-3 banking days to clear. Debit Card Loads are in real time. All loads and offloads will be charged: $

Linking Credit Cards: If you have a credit card, you can link one or many credit cards to your Mobile Wallet account. Once you add your credit card information, the system will charge 2 micro payments on your credit card. The amounts are randomized and will vary from $.50 to $1.00. Once you see these amounts on your credit card account, simply log back into your Mobile Wallet account or mobile application, click on the account tab and navigate to the Verify Micro Transactions screen where you will be instructed to enter those 2 micro transaction amounts. Once verified, the system will successfully link your Mobile Wallet account to your credit card and you will be able to load funds instantly. All credit card loads are charged % of the transaction and Debit Card loads cost $ per transaction. Bank account load fees are $ per transaction.

We urge our customers to provide feedback. If you have any ideas on how to make the system better, more functionally robust, or easier to use, please let us know. You can email us anytime at: ticketsupport@kidmobile.net

Contact us any time at: ticketsupport@kidmobile.net or you can create a trouble ticket right from your online self-care portal as well as our mobile application. Support tickets are addressed quickly and processed in the order they are received. If further communication is necessary, a specialized support representative will call you back. Our mission is to provide you with world class customer support and security to protect your personal information.


Welcome Aboard,

Product Team